Author: dragan

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] How you can contact us Email us at support@sqidpayments.com.au to log a support ticket if you are a merchant,  Call us: 1800 697 729 to talk to a customer service manager or complete our contact form.[/vc_column_text][/vc_column][/vc_row]...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Do you need help setting up SQID merchant integration? Let your SQID Customer Service Manager know your situation, and we may be able to help you with the integration. What integration options are available?  WooCommerce Plugin The innovative payment solution enables online...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] How can I take preventative measures to protect my business against fraud? Limit your chargeback risks by: Ensure goods or services are provided as advertised and where applicable obtain and store signed delivery confirmation that goods were collected or...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] How can you change the bank account we deposit your funds? You will need to provide SQID with a scan of your new bank account listing the Name of the company, address, BSB, and Account number.  Please allow one...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] How do I process a refund? Log into Payment Manager CARD PAYMENTS->VIEW TRANSACTIONS Search for the transaction Once located, press the REFUND button for the transaction. Refunds can partial or full amount of the original transaction. How do I download a...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] How to set up a scheduled payment? Credit Card Log into the Payment Manager. CARD PAYMENTS->NEW PAYMENT. When you log into the Payment Manager, this is where you can process payments if you have your customer's credit card details handy.  Enter...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] How can I send a link for different types of payments? You can send a payment link to a customer to make a payment for many different types of transactions, including: Invoices Promotions Deposits Services There is no limit to...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Where do I get my sign in details? You receive your login details to Payment Manager via email once you have completed the SQID Verification process, and your application has been successful. This email goes to the email address...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] How can I create a merchant account with SQID? Applying for a SQID account is easy. Simply set up a sandbox account and activate your account. When you activate your account, this triggers your application process. We will review your...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] What is a White labeling payment? Your customers engage with your business, so it makes sense that they feel their journey is aligned with your brand. SQID supports your business to make this happen! How does SQID support White labeling...