Blogs that discuss Customer Services as how they can help business to reduce administration overheads, improve cash flow and grow sales

20 Reasons You Should Capture Your Customer’s Data

Customer relationship management is critical to your business success. Are you paying enough attention to how, why, when and what you capture when you engage with your customer?

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Making a lasting commitment to your customers

We all like to think that our customers are loyal to our brand, but in reality today’s customer is more interested in ‘what’s in it for them’ and are quickly converted to shop with your competitors if the offer or …

Is customer friction affecting the health of your business?

Do you really know the symptoms that are causing your customers to behave the way they do?

Do your customers…..

Visit your store to buy your ...

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