Contact us for merchant support or talk to a customer service manager.

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19 May Contact Us

Posted at 10:34h in Resource Center Question by devadmin

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Contact us for merchant support or talk to a customer service manager.

Please contact us and let us help to inform and educate you to help you transact. We offer a high level of merchant service and support.

Email us at support@sqidpayments.com.au to log a support ticket if you are a merchant,

Call us: 1800 697 729 to talk to a customer service manager or complete our contact form.

Connect with us on Facebook or Linkedin

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Level 14
440 Collins Street
Melbourne VIC 3000

1800 697 729

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SQID Payments is a payment processor that helps businesses build payment solutions to support customers transact across their business model. Your customer service manager works with you to help you optimize your conversion rate and access the payment solutions you need with your merchant account.

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ABN 44 166 730 310

Do you need to make payments through your website?

e-commerce

Use our open API for seamless and customized integration solution
WordPress website – no worries we’ve got you covered with our WooCommerce plug-in
Your customers will never leave your brand from choosing your products or services to making their purchase
Create a secure checkout that’s protected by our PCI DSS compliant payment solution
Design your payment page to align with your brands tone and voice powered by our back end payment solution

Interested in going forward? Setup your account or contact SQID for more information.

Do you need to make Mobile Payments/In App Payments?

mobile/in/app payments

Do you need to take payments on your mobile device without a physical terminal?
Are you a tradie, technician, sales person or your business requires you to get payment for products or services when you are out and about?
Is your business a hybrid where you take payments over the counter but need mobile payments for trade shows and expos where you are selling your products?
Would the ability to take mobile payments extend the opportunity for your business to convert customers?

Interested in going forward? Setup your account or contact SQID for more information.

Do you need to make Scheduled Payments?

scheduled payment

Manage payments that occur more than once with our scheduled payments payment solution
Regular payments can be easily automated to save you time and hassle
Create painless payment solutions by taking the credit or debit payment as agreed with your customer
Adopt multiple scheduled payment solutions to meet the needs for different parts of your business
Schedule as many payments and solutions to mix and match, and ebb and flow with your business payment cycle to create positive cash flow

Interested in going forward? Setup your account or contact SQID for more information.

Do you need to make Credit Card Payments?

card payments

Create one-off credit card payments when you need
Integrate credit card payments as a white label solution as an eCommerce solution using our open API
Take advantage of our WordPress plug in to seamlessly integrate our payment solution with your WordPress website
Use your website, tablet or phone to make credit card payments to suit the location of your business and engage with your customers to convert

Interested in going forward? Setup your account or contact SQID for more information.

Do you need to make Direct Debit payments?

Use our Direct Debit payment solution to transfer money form a persons account on agreed dates
Use our Direct Debit payment solution to manage your scheduled bill payments
Manage subscriptions seamlessly using direct debit as an option to credit card payments
Create opportunities within your business to manage scalable direct debits
Reconcile your Direct Debits by exporting your ABA files to your accounting software

Interested in going forward? Setup your account or contact SQID for more information.

Do you need to make payments through email or SMS to your customers?

sms/email payments

Create customized payment links and send via email or SMS
Import a list of customers you want to send payment links to via SMS or email
Take advantage of the cut-thru of SMS to directly reach your customers to encourage prompt payments
Take payments for products or services in direct mail campaigns
Create powerful Call-To-Actions when you sell using email or SMS

Interested in going forward? Setup your account or contact SQID for more information.

Do you need to offer Invoice Payments?

invoice payments

Invoicing your customers? We can help
Establishing different ways to deliver invoices to your customers using SMS or email
Get paid faster with the cut thru of SMS and the inclusion of payment links in email
Create invoices that are easy to pay quickly and automate to reduce admin overheads

Interested in going forward? Setup your account or contact SQID for more information.

Can you grow your business using Data-Driven Payments?

data driven payments

Learn more about what your customers are buying from you
Take advantage of data to remarket to customers who have already bought similar products or services from you
Build marketing campaigns that convert with the knowledge that you are talking directly to your target audience
Increase sales and enjoy greater engagement with your customers by giving them the confidence that you know and understand what they want

Interested in going forward? Setup your account or contact SQID for more information.

Are you looking for Referral Payments?

Referral Payments

Do you work with one or more other businesses to deliver services or products?
If so, are you currently paying for their services at end of month through invoicing
Ditch the paperwork and take advantage of our collaborative payment solution where payments are settled into two or more nominated accounts that you determine

Interested in going forward? Setup your account or contact SQID for more information.

Can you protect your business using Pre-Authorised Payments?

Pre-Authorised payment

Safeguard your business payments by introducing pre-auth payment solutions
Investigate the different environments you could use pre-auth payment solutions in your business
Hold payments in preparation for for when your customer is ready to pay to reduce risk

Interested in going forward? Setup your account or contact SQID for more information.

Do you want consistency in your brand with White Label Payments?

white labelling

Never let your customer leave your brand again when you adopt our White Label payment solution
Consistency in brand is important and your brand is the brand your customers trust and want to do business with not ours
Integrate using our open API and create the user journey and experience your customer deserves
Dynamic Onboarding can also be accessed the same way if you are working a B to B environment to reinforce a white label payment solution with multiple merchant entities

Interested in going forward? Setup your account or contact SQID for more information.

What is a Payment Page Payment?

payment pages

If you are looking for a payment solution that will enable you to send out invoices or maybe create promotions where your customer can pay you using a payment page, then this is the payment solution you are looking for.

Interested in going forward? Setup your account or contact SQID for more information.