Create a Merchant Support Ticket using the form on this page.
Usually, the more details you give us the better we can direct your ticket to the correct specialist and the quicker we can respond to you.
Specific details like the Receipt ID that we issued are important in tracking transactions and save time diagnosing issues. Screenshots of any error messages can also be useful, Of course please give us a detailed explanation of what the issue is and the steps that led to the problem.
The SQID Support Team